If most of your customers are exclusively WeChat users, there’s no need for an omnichannel inbox.īut if you are an enterprise or SME or are juggling chats on several channels, connect your WeChat Official account to respond.io for an omnichannel inbox rich in advanced features and tools for every stage of the customer journey. If you are a small business that doesn't receive many daily inquiries or require advanced features, the WeChat Official Account inbox might be sufficient. Should You Use WeChat for Business?īusinesses operating in any of WeChat’s key markets should definitely consider using WeChat for sales and support. We’ve tested this out, but unfortunately, WeChat Official Accounts cannot be added to group chats. One way to deal with this would be to connect your CRM and group chat to a business messaging platform. WeChat Official Accounts cannot join groups
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |